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What it's like working for American companies as an Australian

138 points by gfysfm 1 week ago | 171 comments

brabel 1 week ago

I am Brazilian-Australian, worked for a few years in Australia and then moved to Sweden and worked for an American company here.

The company was Swedish, but was eventually acquired by an American corporation.

One of the projects we were working on started getting delayed due to endless discussions about which tech to use and how to architect things (the companies used completely different stacks) so we could integrate everything. One day, we had a video call with one big Manager from Florida. The guy just started shouting like a maniac and treated everyone, including us and his American team, like crap.

That was so incredibly surreal to everyone on our side, as even the tiniest raising of your voice in our office would've been extremely unusual, and Swedes are one of the most conflict-avoiding people you can find anywhere. After the call was over, everyone was all thinking like "what the fuck just happened" but no one said much at all... we just kind of pretended that did not happen and slowly went back to playing some ping pong and calmly sitting at our desks and doing some work with headphones on.

After a few months, only I was left on the team as everyone just found elsewhere to work.... I followed a couple of months after.

draw_down 1 week ago

[dead]

msy 1 week ago

There's an additional issue with timezones I'm surprised he didn't mention - you're off by a day. This means nobody is around on your Monday because it's US Sunday and conversely US Friday is your Saturday morning. This means you either need to adapt to having 4 days a week of overlap, or you need to shift your life to accomodate 7am meetings on a Saturday morning.

There's also regular chaos with the mis-matched DST windows meaning meetings will swing about by 1-2 hours multiple times as the seasons change depending on whose calendar created them, it's manageable but inevitably there's misses and confusion or someone's 8am suddenly becomes a 6am without rescheduling.

The bigger issue however is if you're the AU leg of a global firm with a US plurality: If there are teams in the UK or EU for example there's simply no way of operating with overlap that doesn't involve someone regularly having meetings in the deeply inhospitable early hours of the morning.

nelox 7 days ago

While working for an Australian company recently acquired by an American company, one of the first post-merger meetings was about cross-cultural awareness. The invitation was from New York and scheduled for a Saturday at 01:00am Sydney time.

Taniwha 1 week ago

I worked in NZ for SV companies for the past 20 years (until I retired) - I essentially worked US time but NZ days - so I got up early (5am winter, 7am summer and worked US core hours 10am-6pm) but didn't work US Fridays and got a lot done on my Monday. After 5 years I switched jobs and they agreed that I'd never have to start work at 5am (so 11am-7pm CA time) - that worked really well

ido 1 week ago

I worked for an Australian company from Germany and did similarly (I worked German work days but would start early ~5:30-6am to have some overlap with the Australians - they never expected me to work "core hours", just to have some overlap).

It wasn't too bad! Much easier than working with west coast US (where their 9am is my 6pm - I don't want to work late but I don't mind working early).

Taniwha 7 days ago

9am in Pacific time is probably more like your 3-4am (depends on where in Aus you live) - certainly you could create 'core hours' 1-5pm Pacific time which would at worse be your morning (early morning in your winter)

magicalhippo 1 week ago

Reminds me of the Carmageddon postmortem. They had administration and HR in London, and all the devs in Sydney.

In the postmortem they noted that this worked very well because they would all be working at the same time...

eitally 1 week ago

The Northern/Southern Hemisphere DST issue affects all kinds of places. I had the same issue between the US & Brazil, for example, where east coast US time difference between Sao Paulo is either 2hr (yay) or 4hr (boo), or three hours during the "swing shifts" between the dates each country observes the DST change.

Similarly, the "three continent" meeting scheduling problem exists with many combos, too, especially if you have teams in both Western Europe / Middle East / Africa and anywhere in ASEAN.

roenxi 1 week ago

> If I lived in San Francisco, I’d have ~100x more available jobs to apply to if I lost my current one.

In some sense this also fits under culture. The Australian government has historically been fairly technophobic (they really have a thing against privacy - the ban on effective encryption springs to mind, they've tried to ban Monero too but that doesn't work because crypto is too slippery). I also vaguely recall from years ago that we make it hard to use equity as a significant part of employee compensation. Overall Australia lacks the free-wheeling spirit of letting people do things that works so well in tech so I assume there are a lot of other small barriers I don't know about (eg, I'd bet companies like Uber would have been killed in the crib if it started in Australia). We also have a subtly anti-cheap-energy policy that must make life hard for data centres.

We've produced some big tech success stories like Atlassian but when you combine dubious regulation with the larger US capital markets there isn't really much to recommend about Australia. I wouldn't suggest putting money into the Australian tech scene and the market has probably sniffed that out.

a_bonobo 7 days ago

IME:

There's also a weirdly un-technical career path at most places. I haven't seen many mid-sized to larger local companies that have technical career pathways. Most people have to switch to managerial pathways once they hit ~mid-career because compensation for technical roles stop growing. That means that there's just not much technical experience that accrues, and most people in leadership positions have either outdated or little technical expertise.

Some outliers exist - Canva? Atlassian? - but the norm seem to be a managerial work structure, not a tech-heavy.

martinpw 1 week ago

> Australians typically play down their achievements, while Americans like to talk themselves up

Although this is obviously a generalization, it is broadly accurate in my experience. And it can be a real problem, for example at performance review time when employees are expected to write self reviews, which obviously involve putting their work in the best possible light. Also just general regular status reports that are widely distributed and so highly visible.

As background, I am a US based manager, originally from the UK, with US, Europe and Australia based reports. I regularly get told by the Australians, and most but not all Europeans, that they really struggle with the expectation that they need to present their achievements for performance review or general status updates in ways that feel uncomfortably boastful to them. Most US reports on the other hand (but definitely not all) have less problem with this.

This means it is often down to the manager to make sure their employees are rated fairly by upper management. Since I struggle with the self-promotion myself (being from the UK!) I can empathise and try to work with reports to apply the appropriate correction factors, but it is definitely a real issue.

SoftTalker 1 week ago

Self-reviews are absolutely the stupidest thing. It's a way for the manager to foist off the work of writing the review onto the person being reviewed, and a way to guarantee that the reviews are glowing piles of bullshit because of course the sensible thing to do if you are writing your own review is to oversell your achievements and not discuss any deficiencies.

You're the manager -- it's your job to evaluate and review the performance of your reports. Not theirs.

johannes1234321 1 week ago

self-reviw can be good if it is about a honest conversation "what do you think how well you are doing" and then get an honest outside view for comparison. Often one feels and about something which somebody else didn't notice and lack somewhere else.

However most reviews I have seen are about paying the system, not honest evaluation of problems and praise of what's good.

seb1204 1 week ago

Apparently NPS scoring done on big international corporations does take this into account.